How Founder Shannon Maldonado Carved Out A Multi-Hyphenate Concept Store In South Philly
Black Woman Owned is a limited series highlighting black woman business owners who are change-makers and risk-takers in their respective realms. As founders, these women dare to be bold, have courage in being the change they wish to see in the world, and are unapologetic when it comes to their vision. These black women aren't waiting for a seat, they are owning the table.
In order to understand what YOWIE is, you must note that this multi-hyphenate space is just as its motto implies: it's "a lot of things." The part-retail shop, part-design studio, and whole-adult playground were birthed out of what Shannon imagined her perfect workplace to be. What started out as a Pinterest mood board and side project, has since grown into something much greater with a community-centric purpose that ripples throughout its Philly home base.
Much like her brainchild, Shannon has never been the type to limit her creativity when it begs to expand. For more than a decade, Shannon worked within the corporate fashion sector for legacy brands like Tommy Hilfiger, American Eagle, and Ralph Lauren. Each work experience imparted valuable lessons that she would then apply to her own business, sharing that it's "really important before you start your own thing: to see how others do it." But like any great student of their craft understands, there's just as much to learn from others' mistakes as there is from their wins.
That's why Shannon was determined "to do the opposite" of what she saw in these spaces once she got her wings to launch YOWIE in 2016.
Courtesy of Shannon Maldonado
Photo by: Caro Ramirez
Shannon's pivot from the corporate world was marked by a need for more, a call that would push her into something greater, "I had social anxiety, financial anxiety [in New York]. There was just so much bubbling under the surface that once I hit that wall, it became way easier to leave. I was ready for a change." She was looking to pursue something that would challenge her both professionally and personally, and YOWIE did just that.
In the five years since YOWIE's inception, the shop has experienced a great deal of local support, but nothing would match that influx of visibility that would come in 2020. Wedged between the onslaught of small business support brought on by COVID-19, along with the hypervisibility of Black-owned businesses that followed the aftermath of the Black Lives Matter uprisings, Shannon's once intimate neighborhood corner store, began to grow in brand recognition. "It made me feel more comfortable about speaking out on injustices. That's who I am. I want to be a good neighbor and a civically-minded human being, and that should be a part of our brand as well."
YOWIE is an extension of Shannon and the community that raised her. It's a noun, an adjective, and even a verb. Home-grown and community-centric. It speaks to her genius to never be boxed in by one product, space, or idea. But most of all, YOWIE is yours and belongs to the community of South Philadelphia.
YOWIE is the future.
What prompted the transition from your corporate job to taking the leap into entrepreneurship? Were there any challenges you had to face in this transition?
One of the challenges was how for the entire time I'd been in corporate, I've been an anonymous designer. So unless I told you that these were jeans that I designed, you would have no idea who made them. To stand in front of a group of people [when I launched YOWIE] and say these are all of the things that I love, these are artists that I think you should believe in, that was very scary. I felt very naked because YOWIE is such a personal brand and such an extension of me.
In the beginning, you're really just trying to find your voice and your audience. I think there's this misconception that the world is just waiting for you to finish your website and then they're all just going to run and buy everything, but that's not true; it's actually very anticlimactic. But every step of the way, I would get a small affirmation, whether it was a purchase, press, or someone saying, "This is really special." I would hold on to those things. It's never lost on me when someone compliments the brand or I see someone wearing our tote on the street. I'm very proud that people resonate with the brand, it definitely helps me out on the harder days when I'm like, 'What the hell am I doing?!'
You left New York and headed home to Philly to start what is now YOWIE. Sometimes there can be resistance or even pride in returning home, how were you able to adjust to this move?
For many reasons, I didn't want to do the brand in New York. It felt like it would just be one of many in New York, and it would be very financially challenging to do YOWIE there. I wanted it to be the opposite of what I was used to, I wanted YOWIE to be based on emotion, feelings, the love of design, and not worry about money. I felt like I should open it in a lower-cost city like Philly that I know, but it also is unfamiliar to me because I had been gone for so long.
I was looking for a challenge and space where I would make mistakes; a mistake in Philly is not the same cost as a mistake in New York, so it felt a lot more comfortable to me. After that much time [in New York], I didn't hate my job, but I wasn't learning anymore. I'm a life-long student, I love to learn, I like being uncomfortable. I wanted to do something that was going to challenge me professionally and personally and boy, did it!
"To stand in front of a group of people and say, these are all of the things that I love, these are artists that I think you should believe in, that was very scary. I felt very naked because YOWIE is such a personal brand and such an extension of me."
Courtesy of Shannon Maldonado
Photo by: Caro Ramirez
Have you seen the benefits of sticking to your gut in building YOWIE in your hometown of Philly?
I think the biggest thing with your gut is that it's like a muscle you have to work at and grow over time and get comfortable listening to. In the beginning, when you start a business, a lot of the people who you love and care about will come out of the woodwork to give you advice. They want to tell you, "One time my friend started a business and this is what they did wrong." All of a sudden, everyone's an expert in small business. So you're going to hear a lot of noise, and I was, in the first six months or so, susceptible to that noise. I've always been someone who trusts my gut and instincts, so I was like, "Wait, I can't get sucked into this now, this is not who I am."
Over time, I built up this group of friends who I call my "frientors sounding board" and those are the people who I take the things that I'm truly unsure about with YOWIE to. But it's not an open forum for every random person to come in and tell me what I should do with the brand.
That door closed a very long time ago because I think at the end of the day, people can look at your brand from the outside and dissect it and think they know what's what, but only you know your goals and intentions and you have to feel comfortable with that. I don't think that's something that comes overnight, but once I locked into what I wanted YOWIE to be, there's no person who can steer me from that direction.
YOWIE experienced a great deal of growth through the hypervisibility of last summer’s events with COVID and the BLM movement. How has life and business changed since then?
That whole time was interesting. It was affirming because I had been working on YOWIE for so long and had very humble goals for it. I wasn't chasing rapid growth, just slow and steady strategy, so I was like, "Wow, this is exciting that we're finally getting all this attention!" But then, it's wrapped in: we're getting all this attention because someone has died. Or because finally, people are deciding that they should support Black businesses after an obscene amount of time of us being here. It was really complicated. I didn't know what else to do but galvanize that attention into raising funds and sharing resources because it just didn't feel right to just take it all for ourselves.
I have a younger brother who's had run-ins with the police, and it struck a nerve with me to see how many times we heard these stories and something broke in me. For a long time as a Black founder, I was unsure if I could weave some of the experience that I've had about race into our brand and narrative. I wasn't sure how that would be received. But after that time in June [2020], I didn't care anymore. This is something that's important to me and if this alienates some of our customers, then they weren't our people anyway.
It was very empowering in that way, but it was also very strange. In the aftermath, I feared that it would all be taken away, I thought this is all just fleeting, a moment, and it would fizzle out. I'm very proud to say that hasn't been the case for us. We've grown exponentially, but there was definitely this fear of they're only here for a moment.
"Once I locked into what I wanted YOWIE to be, there's no person who can steer me from that direction."
Courtesy of Shannon Maldonado
Photo by: Caro Ramirez
How have you been able to align yourself with opportunities that speak to you and your brand and not fall into the “once in a lifetime opportunities” myth?
It's been a lot of trial and error on my end. In June, we got a lot more inquiries about collaborations than we ever had in the five years that we've been in business. Some were so obviously copy-and-pasted, no recognition of who we are, it was just like they called an all-hands meeting and said, "Find a Black person! Find a Black business!" I was once such a people-pleaser, but that was the first time in my life where I started saying "no" to things. Professionally and politely.
Now, my first thing is: I need to feel something. When I get an email, it's like the same process as when I order products: I want to feel excited. I wanted to feel an immediate visceral reaction. For me now, nothing is an immediate "yes" anymore. I have to ask questions.
You have to do your due diligence now because so many people are trying to tokenize us and to look like they're not crazy or doing terrible things and I will not be that person. Money is not the only success of YOWIE, what we've built, the community we have is better than that.
In what ways have you learned to be gentle with yourself in the process of entrepreneurship?
That's something that's still a work-in-progress for me. One of the biggest things I've done in the last two years is not comparing myself and what I'm doing with YOWIE to what other entrepreneurs are doing with their brands. I think that was a big unlock for me because you can lose so much time feeling insecure or jealous about what someone else is doing that you could use creating or trying new things.
When you're starting out, it's hard to not do that, but once I got in the mindset of "I know where I want YOWIE to go," it cleared a lot of space for me to be creative again. I think a lot of that is because I'm a lot older than the people I interact with. I know who I am, I'm sure of myself, I'm not trying to find myself anymore as a person. Coming into my late 30s, I know where I want to be, what kind of leader I want to become, and what kind of brand that I want to create.
"I know who I am, I'm sure of myself, I'm not trying to find myself anymore as a person. Coming into my late 30s, I know where I want to be, what kind of leader I want to become, and what kind of brand that I want to create."
Courtesy of Shannon Maldonado
Photo by: Caro Ramirez
What does a “safe space” mean to you?
Safe space, in our regard, means a place where you can not only be yourself but a place where you feel a sense of ownership. There's something about feeling like something is yours or that it's a part of your community that makes it feel safe. One of the things that I love and gets me choked up is when people talk about YOWIE and how proud they are that it's in Philly and that it's their space. That makes me feel really proud that they feel like they own part of the space.
Having this pride and ownership over a space. Not in a way that's exclusive, but in a way that you really love it, and you want to bring all your friends into it and you can't wait to tell everyone about it.
To learn more about YOWIE and Shannon Maldonado's community-centric endeavors, follow her here.
Featured image courtesy by Caro Ramirez
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Aley Arion is a writer and digital storyteller from the South, currently living in sunny Los Angeles. Her site, yagirlaley.com, serves as a digital diary to document personal essays, cultural commentary, and her insights into the Black Millennial experience. Follow her at @yagirlaley on all platforms!
ItGirl 100 Honors Black Women Who Create Culture & Put On For Their Cities
As they say, create the change you want to see in this world, besties. That’s why xoNecole linked up with Hyundai for the inaugural ItGirl 100 List, a celebration of 100 Genzennial women who aren’t afraid to pull up their own seats to the table. Across regions and industries, these women embody the essence of discovering self-value through purpose, honey! They're fierce, they’re ultra-creative, and we know they make their cities proud.
VIEW THE FULL ITGIRL 100 LIST HERE.
Don’t forget to also check out the ItGirl Directory, featuring 50 Black-woman-owned marketing and branding agencies, photographers and videographers, publicists, and more.
THE ITGIRL MEMO
I. An ItGirl puts on for her city and masters her self-worth through purpose.
II. An ItGirl celebrates all the things that make her unique.
III. An ItGirl empowers others to become the best versions of themselves.
IV. An ItGirl leads by example, inspiring others through her actions and integrity.
V. An ItGirl paves the way for authenticity and diversity in all aspects of life.
VI. An ItGirl uses the power of her voice to advocate for positive change in the world.
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When discussing the topic of raising children, discipline is often the first thing that comes to mind. Children need discipline. Full stop. But what is discipline? And how do we draw the line between discipline and revenge?
The origin of the word "discipline" can be traced back to the Latin word "disciplina," which means "instruction" or "teaching." Over time, however, discipline has come to be synonymous with punishment, with parents relying on shame, fear, and/or physical pain to curb undesirable behavior.
Teaching takes time, so nipping it in the bud in whatever fashion parents deem necessary (within reason) has become the norm. But is this what’s best for children? And when does it become less about curbing undesirable behavior and more about getting our licks back for offenses we feel our children should know better to do?
In my work as a parenting coach, I’ve often heard parents say, “I asked him nicely three times before spanking him. He didn’t stop doing it until I did, so clearly talking doesn’t work.”
And the parent isn’t wrong. Talking often doesn’t work the first, the third, or the even the 10th time. And the reason is directly tied to brain development.
Children cannot and do not process information the way an adult can. Auditory processing is not fully developed until a child is 14 or 15 years old. And even then, if a child has auditory processing delays or Auditory Processing Disorder (APD), they may always struggle with processing auditory commands. According to Susie S. Loraine, MA, CCC-SLP, the term auditory processing refers to how the brain perceives and interprets sound information. Several skills determine auditory processing ability—or listening success. They develop in a general four-step hierarchy, but all work together and are essential for daily listening.
Without this understanding, discipline can easily become revenge because parents will then view their child’s misdeeds as a personal slight. Instead of teaching them to do better, parents now want to show them the consequences of not doing better. This is why it's imperative for parents to discern between discipline and revenge to maintain healthy relationships with their children.
5 WAYS TO DISTINGUISH BETWEEN PARENTAL GUIDANCE AND RETALIATION:
Understanding The Intent
Discipline is rooted in love and concern for the child's well-being. It focuses on teaching lessons and helping children understand the consequences of their actions. Conversely, revenge-driven actions stem from a desire to inflict pain or punishment as payback for perceived slights or disobedience. Parents should reflect on their motives before taking disciplinary actions. Ask yourself whether your intention is to help your child learn or to make them suffer for upsetting you.
Example: If a child accidentally breaks a valuable item, a disciplinary response would involve discussing the importance of being careful and working with the child to come up with a way to replace or fix what they’ve broken. On the other hand, a vengeful reaction might involve yelling, harsh punishment, or bringing up past mistakes to intensify guilt.
Maintaining Emotional Regulation
Effective discipline requires parents to remain calm and composed, even in challenging situations. It's natural to feel upset or frustrated when children misbehave, but responding with anger or resentment can escalate the situation and blur the line between discipline and revenge. Before addressing the issue, take a moment to breathe and collect your thoughts.
Example: If a child cannot follow instructions, a disciplined response would involve calmly explaining why their cooperation is necessary in working with the child to accomplish the goal. Conversely, a retaliatory response might involve shouting, name-calling, or resorting to physical punishment out of anger.
Promoting Growth and Learning
Discipline should always aim to promote growth and learning. It involves guiding children toward making better choices and understanding the impact of their actions on themselves and others. Effective discipline strategies include positive reinforcement, setting clear expectations, and providing opportunities for reflection and growth.
Example: If a child repeatedly forgets to complete their chores, a disciplinary approach would involve discussing the importance of responsibility and finding solutions together, such as creating a chore chart or setting reminders with Siri or Alexa. In contrast, a revenge-driven response might involve imposing overly harsh punishments or belittling the child, which can undermine their self-esteem and hinder their ability to learn from their mistakes.
Momo Productions/Getty
Building Trust and Communication
Trust and open communication are essential components of a healthy parent-child relationship. Discipline should strengthen this bond by fostering trust and encouraging children to confide in their parents without fear of judgment or retaliation. When children feel safe and supported, they're more likely to accept discipline as a form of guidance rather than punishment.
Example: If a child admits to breaking a rule or making a mistake, a disciplined response would involve listening to their perspective, discussing the consequences of their actions, and working together to find a solution. Conversely, a retaliatory response might involve accusations, blame, or shutting down communication, which can erode trust and damage the parent-child relationship.
Seeking Professional Guidance
Parenting is a learning journey, and, disciplining children is a delicate balance between guiding them toward responsible behavior and nurturing their growth. By understanding the intent behind our actions, maintaining emotional regulation, promoting growth and learning, building trust and communication, and seeking professional guidance when needed, as parents we can help our children built on love, respect, and understanding.
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Featured image by Courtney Hale/Getty Images