Base Butter Founders Share The Secret Sauce To Running A Business With Your Bestie
If there's one thing Historically Black Universities are known, it's fostering a sense of interconnectedness for collaborative genius to thrive. Of all campuses, it was on the soil of The Mecca, Howard University, where She'Neil Johnson-Spencer and Nicolette Graves rooted their friendship and aligned their passion for beauty and natural brains. Today, the two have founded a skincare brand of their own, Base Butter, that has not only carved out their niche space in the market but rallied a community of women to glow from the inside out.
It all started with a Facebook message. In the midst of the buzzing anticipation of her inaugurate college year, She'Neil was on the hunt for a roommate with a particular aptness to live with, "Someone who was clean and possibly a Leo because I'm a Leo. And [Nicolette] answered my call."
When the two graduated, there were few Black-owned indie brands on the market, which compelled She'Neil to develop one of her own, "I was really inspired to create something for us, by us with clean, safe, and effective ingredients and celebrated our beauty," she shares. As an escape from her mundane work life, She'Neil followed her curiosity and began to explore her true passion: beauty. What she landed on was a quaint makeup line called, Color Cosmetics, which, although short-lived, led her to the real winner, "I had all these raw ingredients in my apartment and I was like, what am I gonna whip up with this?" What prevailed from the leftovers, was a homemade, natural butter that serviced the body from head to toe.
Photo Credit: Taylor Nickens
The roomies turned business partners when She'Neil sensed that her multi-use skin butter line, Base Butter (the product), was in need of some serious scaling. Meaning: it was time to call in reinforcement. Recalling Nicolette's background in product development, She'Neil knew there was no better person suited for the job than her bestie. As Nicolette recalls, "There was an interesting interaction between wellness and beauty at the time. I was consistently sending [She'Neil] trends and data that I was seeing at work then coming home and being her guinea pig."
The two knew that it was time to develop a product that would keep customers coming back for more, and looked no further than their growing community for the answer.
She'Neil and Nicolette conducted a survey called, Skin Struggles, which accumulated the insights of over 3,000 women to learn not only what ailed their skin, but how they could create a solution. "The women ended up sharing what their skin struggles were, what products they're using, what they hate about the industry, what they loved, and that was the beginning vision of the Base Butter 2.0." What they landed on was their "Hero Product," the Radiant Face Jelly, a staple for their oily, combination, and acne-prone skin to rejuvenate and restore.
xoNecole chatted with co-founders, She'Neil Johnson, CEO, and Nicolette Graves, VP of Product, to learn the secret sauce of running a successful business with your bestie.
xoNecole: For those creatives who are looking to find their business partner, what are some traits that you would recommend them looking for in that person?
Nicolette Graves: You need the Yin to your Yang. A lot of people will say, don't get into business with your friends, but I think when you're very clear on what your strengths and weaknesses are, and the other person's as well, it creates space to have a level of trust. Early on, when She'Neil brought me on, I would always joke like, "Oh my god, [Base Butter] is like your first baby." And I felt really protective of her first baby. Therefore, I was very clear on being intentional about how I came into it helping. You have to trust that the person you're working with has the appropriate decision-making skills in general. There's also the spiritual component.
It's the trust piece and having faith and knowing that person is going to pull up and show up when you can't and that you can be honest. There were some points in time where She'Neil wasn't feeling it and certain times when I wasn't feeling it, so you have to be able to communicate that and know that there's no hard feelings. It's being able to flex between those things and I think we've been successful because of the love that exists in our friendship and the level of respect.
She'Neil Johnson-Spencer: And you have to know that people's track record. I was able to officially live with Nicolette over the past 10 years because we were roommates in college together. So I knew at the end of the day, Nicolette would get it done - she graduated with a 4.0. She knew when it was time to work and when it was time to play. I think that's really important because there are signs when you meet someone and you want to work with them, and sometimes people ignore those times. So since I've been, I guess, "interviewing" Nicolette for 10 years, I know who she is, in and out.
"You need the Yin to your Yang. A lot of people will say, don't get into business with your friends, but I think when you're very clear on what your strengths and weaknesses are, and the other person's as well, it creates space to have a level of trust. There's also the spiritual component. It's the trust piece and having faith and knowing that person is going to pull up and show up when you can't and that you can be honest."
Photo Credit: Taylor Nickens
I’ve heard the term “hero product” come from entrepreneurs who describe the product that changed the game for their business. For you two, it’s the Radiate Face Jelly. How did you all know that you had something special with the Radiate Face Jelly?
She'Neil: When Nicolette came on, we were really like, "OK, what problem are we solving?" So from the Skin Struggles survey, we knew that 50 percent of our customers had oily, combination, acne-prone skin. We knew that we needed a solution for at least those skin types. It was also great because it was the type we also identified with and so it was kind of like a personal decision as well. For those with acne-, oily-prone or combination skin, a lot of times we're really scared to moisturize and hydrate our skin because either it's going to leave us oily or greasy or clog our pores. It was that revelation that led us to create Radiate Face Jelly.
She’Neil, you’ve once mentioned that at one point of your journey, you challenged yourself to just put things out there and not be such a perfectionist. What were some steps that you took to overcome perfectionism and how has that paid off in the long run?
She'Neil: I came into the business with a very strong design background, so for me, everything is about design, aesthetics, and being perfectly curated. It would be terrible to the point where I would spend so much time on maybe one graphic just to post on social media. But it got to a point where our brand became a business and I had to really look at the numbers and the bottom line, and make decisions based on what was making us money. That's really when the shift came. Even to this day, I don't want to do anything design- or aesthetics-related with the business because I just don't want to go back there; to being a perfectionist.
At the end of the day, it's really just about the bottom line: what's going to make us a conversion or a transaction? What's going to win us a customer? What do our customers want? The industry has changed to where customers really want that more real and authentic experience. That gave me some room to chill out some. I also became the CEO of my business and learned that everything is trial and error. Nicolette and I really take on this mindset that everything is an experiment; we're either going to hit the goal, or we're going to have a lesson learned.
"At the end of the day, it's really just about the bottom line: what's going to make us a conversion or a transaction? What's going to win us a customer? What do our customers want? The industry has changed to where customers really want that more real and authentic experience. Nicolette and I really take on this mindset that everything is an experiment; we're either going to hit the goal, or we're going to have a lesson learned."
Photo Credit: Taylor Nickens
One common misconception about starting a business and working for yourself is that you have to quit your job and let your business catch you. But for you two, how did having a full-time job help you all build your business?
Nicolette: I'm a single Black woman living in New York and therefore, I need money. We've gone through all the phases of broke entrepreneurship, making money, and all the ups and downs. One of the things I realized is despite having the goal of building this business to be as big as it can be, there are other things I want to do and that takes money and savings and being able to use those resources strategically. In addition to that, I think people have the 9-5 game messed up a little bit. I don't think they realize that when you have a 9-5, you're getting paid to learn. If you're strategic, you'll make sure you're in a role that is consistently teaching you new things.
In my [current] 9-5, I do Product Marketing for a B2B company. Through that, I've learned a lot of interesting things that I get to bring back to our company. Because I've always worked in the startup world, it's allowed me the ability to think of solutions ahead of a problem that might present itself so we're not being reactive, and we can be proactive. It's been like a really interesting space to continue to learn and find inspiration in the weirdest places, while also making sure that I'm financially setting myself up for success as it relates to the wealth gap.
"I think people have the 9-5 game messed up a little bit. I don't think they realize that when you have a 9-5, you're getting paid to learn. If you're strategic, you'll make sure you're in a role that is consistently teaching you new things."
Nicolette Graves
Photo Credit: Pierre Eliezer
She'Neil: I started Base Butter with a 9-5 and ultimately, that funded the start of the business. But when Nicolette and I were laid off, we lived there until our lease ended. I had to make a decision: do I go and find a new job or do I still take this risk and make decisions to still work on Base Butter. Ultimately, I ended up staying in Philadelphia because my expenses were cut a lot and I had the support from my now-husband to build my business. I had to give myself a better financial situation so I could be a better CEO, owner, and founder - if you're not good as a founder, your company's not going to be good.
I thought early on in my business, that I'd just never pay myself until that "one day" we make it big. I thought it would be OK to be broke, broke, broke until we hit a million, but it honestly doesn't work like that. I had student loans, some credit card bills. So I went back to work with the goal of paying down debt, and I had to get very real about the type of life I wanted to live. Nicolette gave me a book calledProfit First and from that book, we learned how to pay ourselves, no matter how much we were making. Through implementing that model, we were able to start paying ourselves and things got a lot easier from there.
"I had to give myself a better financial situation so I could be a better CEO, owner, and founder - if you're not good as a founder, your company's not going to be good."
She'Neil Johnson-Spencer
Photo Credit: Pierre Eliezer
Most creatives and entrepreneurs are used to only having themselves to look to for support in difficult times along their journey, but you all are fortunate enough to have each other. How do you all affirm each other when in moments of doubt or when you’re questioning yourselves?
Nicolette: We have the advantages of being best friends. We've always said, "If this is not fun anymore, then we'll stop doing it." In addition to that, although we're not perfectionists, I will say we are committed to doing a good job. There's a level of loyalty and commitment to the idea and the vision. Just consistently being aligned or finding room to realign. And understanding that there's no one right way to do anything, so we have to be flexible.
She'Neil: And I also would say we have each other, but because the of the industry being a mix of beauty, entrepreneurship, creatives, [we] do have a community of people who provide insight and advice based off their own experiences.
What’s one thing that you didn’t know prior to becoming business owners that you would impart to aspiring entrepreneurs?
She'Neil: Pay yourself from day one. I feel like a lot of the stress that comes with launching a business and starting a business is really the finances. Like, how am I going to take care of myself? How am I going to feed myself or how to pay my bills? But if your bills are paid, you're eating every day, and have a roof over your head, you can really focus on your business without having to figure out, how am I going to survive?
You want to build your business around what's going to make you happy and keep you satisfied. It's just making sure that you're in a comfortable position so that you can really focus on your business because your business is going to need you to be present. It needs you to be healthy and for you to be wealthy. Build out your financial plan around your business as early as you can to make sure your needs are met.
Nicolette: And to piggyback off of that, I would say there is no one right way to do anything and you have to trust yourself. Going back to the idea of a saturated market, things will always be saturated because none of these ideas are new. It's understanding that whatever you're building is unique because you're unique and different.
But also, I've seen a lot of people taking any and everybody's advice as goals, but you're supposed to sift through that information and discern what makes the most sense for you and your life. In the grand scheme of things, 5, 10, 20 years from now, what do you want your life to look like? Understanding that as long as you feel OK with that, any and everybody else's opinions of the way that they've done it is irrelevant. You can learn things, but it's your journey.
For more of She'Neil and Nicolette, follow them on Instagram @sheneilmonique and @nicolette.camille. Also, check out their brand Base Butter by clicking here.
Featured image courtesy of Base Butter
Aley Arion is a writer and digital storyteller from the South, currently living in sunny Los Angeles. Her site, yagirlaley.com, serves as a digital diary to document personal essays, cultural commentary, and her insights into the Black Millennial experience. Follow her at @yagirlaley on all platforms!
ItGirl 100 Honors Black Women Who Create Culture & Put On For Their Cities
As they say, create the change you want to see in this world, besties. That’s why xoNecole linked up with Hyundai for the inaugural ItGirl 100 List, a celebration of 100 Genzennial women who aren’t afraid to pull up their own seats to the table. Across regions and industries, these women embody the essence of discovering self-value through purpose, honey! They're fierce, they’re ultra-creative, and we know they make their cities proud.
VIEW THE FULL ITGIRL 100 LIST HERE.
Don’t forget to also check out the ItGirl Directory, featuring 50 Black-woman-owned marketing and branding agencies, photographers and videographers, publicists, and more.
THE ITGIRL MEMO
I. An ItGirl puts on for her city and masters her self-worth through purpose.
II. An ItGirl celebrates all the things that make her unique.
III. An ItGirl empowers others to become the best versions of themselves.
IV. An ItGirl leads by example, inspiring others through her actions and integrity.
V. An ItGirl paves the way for authenticity and diversity in all aspects of life.
VI. An ItGirl uses the power of her voice to advocate for positive change in the world.
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We all love that Beyoncé's recent foray into country music has turned the world's attention back to the impact of Black legends and icons who were foremothers of the genre. All of the buzz around the superstar's take on country music (along with the fab TikToks of Black women getting their country glam on to prep for a possible country music tour), brings to the forefront stories of the amazing impact of women like Sister Rosetta Thorpe, Elizabeth Cotton, and Linda Martell. These women laid the groundwork for folk, country, and rock music way before any of us reached our mother's wombs.
I've loved country music since childhood and would rock, sway, and sing along to songs by The Neville Brothers, Patsy Cline, and Elvis. (Yep, I loved me some Elvis, honey. It was an admiration I inherited from my mom.). Back in the day, my friends and I would all enjoy the country music songs played at a popular hangout spot, the local skating rink. The DJ would go from 69 Boys, Brandy, and Usher to Billy Ray Cyrus ("Achy Breaky Heart), Dolly Parton ("9-to-5" and "I Will Always Love You,") and Shania Twain ("Man! I Feel Like A Woman.") Country music has always been part of my life's soundtrack.
Since it's Women's History Month, what a perfect time to highlight some of the other Black women who have been standing it the gap for years, doing this country music thing, and doing it well. Here are a few to add to your playlists this month and beyond.
The Boykin Sisters AKA The BoykinZ
Sisters Nylan, Nytere, Anale, and Alona took the country music world by storm on TikTok, drawing more than 480,000 followers and 10 million likes for their soulful country music swag. They've performed with Shania Twain on the Country Music Awards, appeared on The Kelly Clarkson Show, and have recorded with legendary country music producer Nathan Chapman. Each brings their own unique flavor to the group, from style to music abilities.
Rissi Palmer
She released her self-titled debut album with hit singles, “Country Girl,” “Hold On To Me,” and “No Air,” and has since performed at The White House, New York's Lincoln Center, and the Grand Ole Opry. She’s also shared stages with country and pop music heavy-hitters including The Eagles, Charley Crockett, and Taylor Swift. Taking things to the advocacy level, she launched her own radio show Color Me Country with Rissi Palmer on Apple Music Country and created the Color Me Country Artist Grant Fund to support newbie country artists of color to reach their entertainment industry dreams.
C Brandon / Contributor/Getty Images
Yola
A U.K.-bred country music artist, this singer and actress was nominated for multiple Grammys for her 2019 debut album, Walk Through Fire, including Best Americana Album. Her 2021 album, Stand For Myself, mixes country and soul with intriguing and relatable visuals. She also magnificently starred as Rosetta Thorpe in the 2023 Elvis biopic, a film whose soundtrack was an American Music Award winner.
Mickey Guyton
A modern-day pioneer in her own right, Mickey Guyton was the first Black woman to be nominated in the Best Country Solo Performance category at the Grammy Awards in 2021, and, that same year, she became the first Black woman to co-host the Academy of Country Music Awards. Her song, “Black Like Me,” released in the wake of the George Floyd protests and the Black Lives Matter movement, added more to her legacy of being a leader and advocate in country music.
Brittney Spencer
This newbie artist in the game has given us strong previews of her talent, releasing two EPs and receiving Country Music Awards and Country Music Television award nominations. Elektra signed her to a deal in 2022, and this year, she released her debut album, My Stupid Life, which has been described by one Rolling Stone reviewer as “one of the most convincing country statements in a while.”
Reyna Roberts
The self-proclaimed "Princess of Outlaw Country," is serving soul, sass, and style with her music, with a debut album titled, Bad Girl Bible, Volume 1, sparking intrigue and fan support. Her more than 300,000 followers on IG rally behind her, as she campaigns for big-ticket performances that we are sure, will be in her future.
Chapel Heart
Sisters Danica and Devynn Hart have joined musical forces with cousin Trea Swindle as a country music trio, and found early viral success performing on “America’s Got Talent.” In 2021 the group was inducted into Country Music Television’s “Next Women of Country,” and they’ve been honored as “International Group of the Year” as well as “International Song of the Year” for the single “You Can Have Him Jolene” in Scotland. They have been nominated for several British CMAs including “Group of the Year” and “Album of the Year” for their second album release The Girls Are Back In Town.
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Featured image by Emma McIntyre / Staff/Getty Images