What Is Emotional Safety?

In reference to the workplace, emotional (or psychological) safety is defined as "a shared belief held by members of a team that it’s okay to take risks, to express their ideas and concerns, to speak up with questions, and to admit mistakes — all without fear of negative consequences," Amy Gallo writes for Harvard Business Review.

The benefits of psychological safety at work are linked to a professional's ability to innovate and perform, as well as their creativity, resilience, and learning.

This psychological safety has positive effects, and a major factor in all of it is the actual team. This sort of safety leads to team members “feeling more engaged and motivated because they feel that their contributions matter and that they’re able to speak up without fear of retribution," Gallo reports, citing insights from Amy Edmondson, the Harvard Business School professor and author of The Fearless Organization, who reportedly coined the phrase “team psychological safety."

It can also lead to “better decision-making, as people feel more comfortable voicing their opinions and concerns, which often leads to a more diverse range of perspectives being heard and considered.” It fosters “a culture of continuous learning and improvement, as team members feel comfortable sharing their mistakes and learning from them.”

Black Women, Diversity and Toxic Workplaces

Further research has found a positive link between psychological safety and diversity efforts due to the fact that this sort of safety ensures inclusion, understanding, and belonging. Many of us have benefited from diversity initiatives and diverse environments where we feel we’re not only learning from people with different levels of experiences and from different walks of life but are being valued.

However, the whole idealistic practice of the so-called workplace diversity can seem like pure gaslighting due to issues such as Black and Hispanic women often being disenfranchised further due to the veiled racism and indifference involved in meeting “people of color” quotas by welcoming professionals who are neither Black nor Brown.

Despite diversity efforts, Black women are still reportedly in "survival mode" at work and are not being "tapped for their skillsets or supported for promotions." According to another recent survey, 75% of Black women say their companies are not taking full advantage of their skills, and 63% said they don't see a path for advancement at their jobs.

And with the latest blows to affirmative action, the safety net of legally forcing companies to level the career opportunity playing field is slowly gaining holes of job insecurity and covert discrimination that Black women have been fighting against for decades.

How can a Black woman feel psychologically safe in such conditions? Add to that the pay gap and the false diagnosis of "imposter syndrome"---another way to gaslight smart, accomplished Black women instead of enacting real systemic change on the part of corporations and the whole system of work in America--and you've got the perfect concoction for super-dangerous, hazardous and unsavory experience for us.

Stunted Progress and Solutions

Experts also offer the following tips on how workplaces can be made to facilitate emotional safety:

Per Harvard Business Review:

• Company leaders must have “clear systems and accountability” in order to “create foundations for true psychological safety,” so that Black women have a “safety shield” and aren’t left to “fend for themselves.”
• Company leaders must focus on a "change in systems, not people." This includes, again, policies, the way meetings are run, how promotions are handed down, and the review processes from a human resources standpoint, but aren't limited to those things.
• Leaders are also encouraged to "level up coaching, 360 feedback, and performance management practices to surface potential biases that are negatively impacting the quality and frequency of these conversations for Black women."

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