6 Tips To Successfully Manage A Remote Team
Even though some companies have had remote work and telecommuting arrangements in place for years, the COVID-19 crisis has made these arrangements much more common AND much more permanent. Besides the obvious health and safety benefits due to the social distancing aspect, these arrangements can reduce company operating costs, open new applicant pools to attract better talent, and improve employee retention. But if you're a manager who now has had to unexpectedly take on supervising a remote team, you may be wondering how to do so effectively and not go crazy in trying to keep up with everyone.
I've got some tips to help you navigate this new normal:
1.Establish a schedule to check-in with your team.
It's easy to grow detached from your team when you can't see them in the office. So, whether it's daily, weekly or some other frequency, define a set time to speak with your team members. Take time to talk to them individually, as well as in a group format. Don't make it just about the tasks you've assigned or the deliverables they're working on. Show an interest in them personally so they know that they aren't just a number to you. Working from home can get lonely and create feelings of isolation, so creating those touchpoints will allow your team to feel more connected to one another and to their management.
2.…BUT don’t force video.
I know that video calls are all the rage, particularly for younger millennials and Gen Z-ers, and of course there is the conventional wisdom that the team needs to see each other to feel connected. But if there is anything I've learned from managing my own team remotely through this COVID-19 crisis, it's that not everyone likes video calls. For some of your team members, just picking up the phone and talking is more than enough. In fact, video calls can just feel intrusive or burdensome at times. So be sensitive to the preferred communication styles on your team. It helps to build a stronger relationship with your direct reports if they know that you're considering their needs and feelings, rather than just forcing your methods on them.
3.Leverage technology.
Speaking of phones and video, in order to keep your team both connected and organized, incorporate technology options into the daily workflows. Outside of traditional calls and texts, you can use platforms like Zoom, Microsoft Teams, or Skype for Business to host meetings, organize work tasks, and collaborate in real time. You can also use messaging apps like Slack, where you can communicate instantly, but keep conversations organized and productivity-focused.
4.Set clear objectives and priorities.
With everyone working independently in all that's going on, your team is probably feeling distracted. This is the time for you to outline your expectations and determine what truly needs to be accomplished. Define the scope of the expected team activities and set clear deadlines. But don't just bark orders. Be sure to provide your team with the context as to why the tasks and deliverables are important, as well as how and when you plan to measure success against each of the stated objectives. Armed with this information, the team can remain on task and focused, and you don't have to wonder if they're just sitting at home watching Netflix instead of working.
5.Be flexible.
Does it really matter if everyone on your team is signed on at the same time in the morning? Does everyone need to stay online until 5pm? This is a challenging time for your team, and therefore sticking to "business as usual" and traditional schedules may prove difficult. People may need a little flexibility to manage both home and work since they now overlap more than ever before. For individuals who have children and cannot take them to daycare, they may be unable to work their full day during business hours. Even for those who don't have children, they may have other considerations that may require an alternate schedule. So instead of force-fitting standard work hours and requirements, trust your team and give them the freedom they need to be their most productive and deliver results.
6.Solicit feedback.
For many organizations, this work from home process has been fluid, to say the least. So ask your team for candid feedback on the working arrangement. Get a feel for what is going well, and what could work better. Assess whether they have the resources they need, or if they need more support. Understand if the tools that are being utilized are effective, or if the team has other suggestions. There is no perfect process or format, and therefore tweaks and adjustments will be required as you get more runtime.
You can successfully lead your team while working remotely. But in order to do so, it takes clear strategy and planning, two-way communication, and flexibility. If you trust your team, they will trust and respect you, which in turn leads to higher motivation and productivity, no matter where they are working from!
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ItGirl 100 Honors Black Women Who Create Culture & Put On For Their Cities
As they say, create the change you want to see in this world, besties. That’s why xoNecole linked up with Hyundai for the inaugural ItGirl 100 List, a celebration of 100 Genzennial women who aren’t afraid to pull up their own seats to the table. Across regions and industries, these women embody the essence of discovering self-value through purpose, honey! They're fierce, they’re ultra-creative, and we know they make their cities proud.
VIEW THE FULL ITGIRL 100 LIST HERE.
Don’t forget to also check out the ItGirl Directory, featuring 50 Black-woman-owned marketing and branding agencies, photographers and videographers, publicists, and more.
THE ITGIRL MEMO
I. An ItGirl puts on for her city and masters her self-worth through purpose.
II. An ItGirl celebrates all the things that make her unique.
III. An ItGirl empowers others to become the best versions of themselves.
IV. An ItGirl leads by example, inspiring others through her actions and integrity.
V. An ItGirl paves the way for authenticity and diversity in all aspects of life.
VI. An ItGirl uses the power of her voice to advocate for positive change in the world.
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When discussing the topic of raising children, discipline is often the first thing that comes to mind. Children need discipline. Full stop. But what is discipline? And how do we draw the line between discipline and revenge?
The origin of the word "discipline" can be traced back to the Latin word "disciplina," which means "instruction" or "teaching." Over time, however, discipline has come to be synonymous with punishment, with parents relying on shame, fear, and/or physical pain to curb undesirable behavior.
Teaching takes time, so nipping it in the bud in whatever fashion parents deem necessary (within reason) has become the norm. But is this what’s best for children? And when does it become less about curbing undesirable behavior and more about getting our licks back for offenses we feel our children should know better to do?
In my work as a parenting coach, I’ve often heard parents say, “I asked him nicely three times before spanking him. He didn’t stop doing it until I did, so clearly talking doesn’t work.”
And the parent isn’t wrong. Talking often doesn’t work the first, the third, or the even the 10th time. And the reason is directly tied to brain development.
Children cannot and do not process information the way an adult can. Auditory processing is not fully developed until a child is 14 or 15 years old. And even then, if a child has auditory processing delays or Auditory Processing Disorder (APD), they may always struggle with processing auditory commands. According to Susie S. Loraine, MA, CCC-SLP, the term auditory processing refers to how the brain perceives and interprets sound information. Several skills determine auditory processing ability—or listening success. They develop in a general four-step hierarchy, but all work together and are essential for daily listening.
Without this understanding, discipline can easily become revenge because parents will then view their child’s misdeeds as a personal slight. Instead of teaching them to do better, parents now want to show them the consequences of not doing better. This is why it's imperative for parents to discern between discipline and revenge to maintain healthy relationships with their children.
5 WAYS TO DISTINGUISH BETWEEN PARENTAL GUIDANCE AND RETALIATION:
Understanding The Intent
Discipline is rooted in love and concern for the child's well-being. It focuses on teaching lessons and helping children understand the consequences of their actions. Conversely, revenge-driven actions stem from a desire to inflict pain or punishment as payback for perceived slights or disobedience. Parents should reflect on their motives before taking disciplinary actions. Ask yourself whether your intention is to help your child learn or to make them suffer for upsetting you.
Example: If a child accidentally breaks a valuable item, a disciplinary response would involve discussing the importance of being careful and working with the child to come up with a way to replace or fix what they’ve broken. On the other hand, a vengeful reaction might involve yelling, harsh punishment, or bringing up past mistakes to intensify guilt.
Maintaining Emotional Regulation
Effective discipline requires parents to remain calm and composed, even in challenging situations. It's natural to feel upset or frustrated when children misbehave, but responding with anger or resentment can escalate the situation and blur the line between discipline and revenge. Before addressing the issue, take a moment to breathe and collect your thoughts.
Example: If a child cannot follow instructions, a disciplined response would involve calmly explaining why their cooperation is necessary in working with the child to accomplish the goal. Conversely, a retaliatory response might involve shouting, name-calling, or resorting to physical punishment out of anger.
Promoting Growth and Learning
Discipline should always aim to promote growth and learning. It involves guiding children toward making better choices and understanding the impact of their actions on themselves and others. Effective discipline strategies include positive reinforcement, setting clear expectations, and providing opportunities for reflection and growth.
Example: If a child repeatedly forgets to complete their chores, a disciplinary approach would involve discussing the importance of responsibility and finding solutions together, such as creating a chore chart or setting reminders with Siri or Alexa. In contrast, a revenge-driven response might involve imposing overly harsh punishments or belittling the child, which can undermine their self-esteem and hinder their ability to learn from their mistakes.
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Building Trust and Communication
Trust and open communication are essential components of a healthy parent-child relationship. Discipline should strengthen this bond by fostering trust and encouraging children to confide in their parents without fear of judgment or retaliation. When children feel safe and supported, they're more likely to accept discipline as a form of guidance rather than punishment.
Example: If a child admits to breaking a rule or making a mistake, a disciplined response would involve listening to their perspective, discussing the consequences of their actions, and working together to find a solution. Conversely, a retaliatory response might involve accusations, blame, or shutting down communication, which can erode trust and damage the parent-child relationship.
Seeking Professional Guidance
Parenting is a learning journey, and, disciplining children is a delicate balance between guiding them toward responsible behavior and nurturing their growth. By understanding the intent behind our actions, maintaining emotional regulation, promoting growth and learning, building trust and communication, and seeking professional guidance when needed, as parents we can help our children built on love, respect, and understanding.
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