I received my first management position at the age of 22. I thought I had it all together. I just graduated from undergrad, had my own place, car, money, and now I was the boss at work. But I sucked as a manager. I thought I was prepared to manage others because I had gained plenty of leadership skills while I was apart of various organizations in college. Unfortunately, being president or a leader in a campus organization is totally different from being a boss for a company, especially when the people that you lead are older than you. The skill of management is something that is deep-rooted in some, and developed over time by others. While I know I was born to lead, I can look back now and see that there were so many things that I should have and could have done better.
Fast forward to a few years later, I have gained more experiences as a manager, and I have even received a few promotions along the way (so I guess I didn't suck that bad). Nonetheless, I have taken my good, bad, and veryugly experiences in management as a learning experience and as a challenge to become even better.
From my years in management, I have learned that doing the work can be easy, but learning how to manage, develop, and motivate people is not always a piece of cake.
Listed below are a few pieces of nontraditional advice from a modern, Millennial manager that's in her 20s. By reading this, you will learn some of the things that I wish someone would have told me, and you will learn how to not make the same mistakes that I made.
1. Always be prepared to answer the "How old are you?" question.
I can guarantee you that if you haven't received this question yet, you will definitely get it once you are in a management position. While some people consider it rude to ask someone their age, people still do it all the time. If someone asks you this, I recommend that you answer it with confidence and honesty. Don't lie about your age to seem more "mature or qualified." Brian Wong, a young entrepreneur, mentioned in an article that if you look at your age as a crutch or disadvantage it will become one. But if you look at it as a positive thing, it will be a positive thing.
2. Don't try to learn by example.
I think the biggest mistake that I made when I became a manager was trying to emulate how my boss led when she was the manager. When you are new to management, you will not find a lesson on managing people that is unique to you. Completely clueless on what to do, I copied my boss' management style, and I expected to receive the same amount of success as a boss. Of course, this did not work. It wasn't until I analyzed myself to see what my likes, dislikes, skills, and values were that I became a better manager. I learned that people truly lead differently, and what worked for one manager may not work as well for you. If you are impressed with your boss' management style, ask him or her for advice and tips, but also see what works for you.
3. Adjust your management type.
There is not a cookie-cutter style in managing people (trust me, I know). Organizations are filled with diverse people with different backgrounds and personalities. How you reprimand or show praise to one person will not work for another. Studies show that different generations work differently, and being aware of this is important as a manager. In your company, you may be a Millennial, and may manage older people in other generations like Baby Boomers, Generation Xers, and older Millennials.
Studies show that Baby Boomers are known to choose work over personal life. They typically do not trust authority, but they can be open to change. They love receiving personal gratification, and at work they normally have a sense of entitlement. Generation Xers are considered the “slacker" generation. They naturally question authority figures and believe in the concept of work/life balance. They also tend to be more independent than other generation groups. Millennials are known to be very team-oriented, are easily bored, loves challenging work, and seeks gratification in their work.
As a young manager, you will supervise people in different generations so it is important to know what their work style is like, and how you can adapt your management style to be an effective leader.
4. Be confident and don't be afraid to delegate.
You have been given the opportunity to lead, and it wasn't given to you by mistake. When I first became a manager, I wasn't only the youngest manager in my office, but all of my subordinates were at least 10-15 years older than me (and some even had more years of work experience). I would be lying if I told you I wasn't intimidated at first because I definitely was. I felt slightly inadequate and I was a little too nice. My timid and overly nice personality started to become second nature, so I didn't notice that I was a pushover. If you are feeling like you may be a pushover, I would advise that you find more self-confidence, and believe in the power of your role and your responsibility to be a fearless leader. Also, do not be scared to delegate.
5. Good bosses know how to get the work done, and delegate when necessary.
Delegation was also a skill that I didn't have when I first became a boss, but I quickly learned my lesson. I remember when I first started out in management, I thought it was my responsibility to literally do everything since ultimately I was responsible for everybody and each project. It wasn't until I realized that I wasn't getting any sleep, was skipping out on lunch, and saw my assistant pinning away on Pinterest during work that I knew a change was needed. I realized that my lack of delegation was not only exhausting and hurting me, but it was also hurting my employee. Failing to delegate prevents employees from learning and stifles their professional growth. It doesn't matter how old an employee is, they can still professionally develop, and it is your responsibility to equip them with the right tools to do so.
6. Know when to ask for help.
When I realized that I was failing as a manager, I reached out to other managers, and looked up self-help articles online. I also talked with my boss and discussed my concerns. I wasn't afraid or ashamed to admit that I wasn't doing a good job, and neither should you. The advice that I got from other people was extremely helpful, and it showed me things about myself that I didn't notice.
7. Ask your team for feedback.
A good boss or leader is open to criticism, feedback, and finds both necessary to grow. As a boss, it's okay to be vulnerable and seek advice from your employees. Whenever I have one-on-ones, I always ask my employees if there is anything that I could do better, or if they need anything from me to be successful. This is a question that not only helps me out and teaches me to be better, but it shows your employees that you are open-minded and value their opinion. I've learned that asking this question is favorable among my older employees because it gives them a chance to be heard.
If you are a young boss, what other tips do you have when leading older generations? Drop a comment below and share the knowledge!
Featured image by Getty Images
Brittani Hunter is a proud PVAMU alumni and the founder of The Mogul Millennial, a business and career platform for Black Millennials. Meet Brittani on Twitter and on the Gram at @BrittaniLHunter and @mogulmillennial.
Amber Riley Is In Her Element
Amber Riley has the type of laugh that sticks with you long after the raspy, rhythmic sounds have ceased. It punctuates her sentences sometimes, whether she’s giving a chuckle to denote the serious nature of something she just said or throwing her head back in rip-roarious laughter after a joke. She laughs as if she understands the fragility of each minute. She chooses laughter often with the understanding that future joy is not guaranteed.
Credit: Ally Green
The sound of her laughter is rivaled only by her singing voice, an emblem of the past and the future resilience of Black women stretched over a few octaves. On Fox’s Glee, her character Mercedes Jones was portrayed, perhaps unfairly, as the vocal duel to Rachel Berry (Lea Michele), offering rough, full-throated belts behind her co-star’s smooth, pristine vocals. Riley’s always been more than the singer who could deliver a finishing note, though.
Portraying Effie White, she displayed the dynamic emotions of a song such as “And I'm Telling You I'm Not Going” in Dreamgirls on London’s West End without buckling under the historic weight of her predecessors. With her instrument, John Mayer’s “Gravity” became a religious experience, a belted hymnal full of growls and churchy riffs. In her voice, Nicole Scherzinger once said she heard “the power of God.”
Credit: Ally Green
Riley’s voice has been a staple throughout pop culture for nearly 15 years now. Her tone has become so distinguishable that most viewers of Fox’s The Masked Singer recognized the multihyphenate even before it was revealed that she was Harp, the competition-winning, gold-masked figure with an actual harp strapped to her back.
Still, it wasn’t until recently that Riley began to feel like she’d found her voice. This sounds unbelievable. But she’s not referring to the one she uses on stage. She’s referencing the voice that speaks to who she is at her core. “Therapy kind of gave me the training to speak my mind,” the 37-year-old says. “It’s not something we’re taught, especially as Black women. I got so comfortable in [doing so], and I really want other people, especially Black women, to get more comfortable in that space.”
“Therapy kind of gave me the training to speak my mind. It’s not something we’re taught, especially as Black women."
If you ask Riley’s manager, Myisha Brooks, she’ll tell you the foundation of who the multihyphenate is hasn’t changed much since she was a kid growing up in Compton. “She is who she is from when I met her back when she was singing in the front of the church to back when she landed major roles in film and TV,” Brooks says. Time has allowed Riley to grow more comfortable, giving fans a more intimate glimpse into her life, including her mental health journey and the ins and outs of show business.
The actress/singer has been in therapy since 2019, although she suffered from depression and anxiety way before that. In a recent interview with Jason Lee, she recalls having suicidal ideation as a kid. By the time she started seeing a psychologist and taking antidepressants in her thirties, her body had become jittery, a physical reminder of the trauma stacked high inside her. “I was shaking in [my therapist’s] office,” she tells xoNecole. “My fight or flight was on such a high level. I was constantly in survival mode. My heart was beating fast all the time. All I did was sweat.”
There wasn’t just childhood trauma to account for. After auditioning for American Idol and being turned away by producers, Riley began working for Ikea and nearly missed her Glee audition because her car broke down on the highway while en route. Thankfully, Riley had been cast to play Mercedes Jones. American Idol had temporarily convinced her she wasn’t cut out for the entertainment industry, but this was validation that she was right where she belonged. Glee launched in 2009 with the promise of becoming Riley’s big break.
In some ways, it was. The show introduced Riley to millions of fans and catapulted her into major Hollywood circles. But in other ways, it became a reminder of the types of roles Black women, especially those who are plus-sized, are relegated to. Behind the scenes, Riley says she fought for her character "to have a voice" but eventually realized her efforts were useless. "It finally got to a point where I was like, this is not my moment. I'm not who they're choosing, and this is just going to have to be a job for me for now," she says. "And, that's okay because it pays my bills, I still get to be on television, I'm doing more than any other Black plus-sized women that I'm seeing right now on screen."
The actress can recognize now that she was navigating issues associated with trauma and low self-esteem at the time. She now knows that she's long had anxiety and depression and can recognize the ways in which she was triggered by how the cult-like following of the show conflicted with her individual, isolated experiences behind the scenes. But she was in her early '20s back then. She didn't yet have the language or the tools to process how she was feeling.
Riley says she eventually sought out medical intervention. "When you're in Hollywood, and you go to a doctor, they give you pills," she says, sharing a part of her story that she'd never revealed publicly before now. "[I was] on medication and developing a habit of medicating to numb, not understanding I was developing an addiction to something that's not fixing my problem. If anything, it's making it worse."
“[I was] on medication and developing a habit of medicating to numb, not understanding I was developing an addiction to something that’s not fixing my problem. If anything it’s making it worse.”
Credit: Ally Green
At one point, while in her dressing room on set, she rested her arm on a curling iron without realizing it. It wasn't until her makeup artist alerted her that she even realized her skin was burning. Once she noticed, she says she was "so zonked out on pills" that she barely reacted. Speaking today, she holds up her arm and motions towards a scar that remains from the incident. She sought help for her reliance on the pills, but it would still be years before she finally attended therapy.
This stress was only compounded by the trauma of growing up in poverty and the realities of being a "contract worker." "Imagine going from literally one week having to borrow a car to get to set to the next week being on a private jet to New York City," she says. After Glee ended, so did the rides on private planes. The fury of opportunities she expected to follow her appearance on the show failed to materialize. She wasn't even 30 yet, and she was already forced to consider if she'd hit her career peak.
. . .
We’re only four minutes into our Zoom call before Riley delivers her new adage to me. “My new mantra is ‘humility does not serve me.’ Humility does not serve Black women. The world works so hard to humble us anyway,” she says.
On this Thursday afternoon in April, the LA-based entertainer is seated inside her closet/dressing room wearing a cerulean blue tank top with matching shorts and eating hot wings. This current phase of healing hinges on balance. It’s about having discipline and consistency, but not at the risk of inflexibility. She was planning to head to the gym, for instance, but she’s still tired from the “exhausting” day before. Instead, she’s spent her day receiving a massage, eating some chicken wings, and planning to spend quality time with friends. “I’m not going to beat myself up for it. I’m not going to talk down to myself. I’m going to eat my chicken wings, and then tomorrow I’m [back] in the gym,” she says.
“My new mantra is ‘humility does not serve me.’ Humility does not serve Black women. The world works so hard to humble us anyway."
This is the balance with which she's been approaching much of her life these days. It's why she's worried less about whether or not people see her as someone who is humble. She'd rather be respected. "I think you should be a person that's easy to work with, but in the moments where I have to ruffle feathers and make waves, I'm not shying away from that anymore. You can do it in love, you don't have to be nasty about it, but I had to finally be comfortable with the fact that setting boundaries around my life – in whatever aspect, whether that's personal or business – people are not going to like it. Some people are not going to have nice things to say about you, and you gotta be okay with it," she says.
When Amber talks about the constant humbling of Black women in Hollywood, I think of the entertainers before her who have suffered from this. The brilliant, consistent, overqualified Black women who have spoken of having to fight for opportunities and fair pay. Aretha Franklin. Viola Davis. Tracee Ellis Ross. There's a long list of stars whose success hasn't mirrored their experiences behind the scenes.
Credit: Ally Green
If Black women outside of Hollywood are struggling to decrease the pay gap, so, too, are their wealthier, more famous peers.
Riley says there’s been progress in recent years, but only in small ways and for a limited group of people. “This business is exhausting. The goalpost is constantly moving, and sometimes it’s unfair,” she says. But, I have to say it’s the love that keeps you going.”
“There’s no way you can continue to be in this business and not love it, especially being a plus-sized Black woman,” she continues. “We’re still niche. We’re still not main characters.”
"There’s no way you can continue to be in this business and not love it, especially being a plus-sized Black woman. We’re still niche. We’re still not main characters.”
Last year, Riley starred alongside Raven Goodwin in the Lifetime thriller Single Black Female (a modern, diversified take on 1992’s Single White Female). It was more than a leading role for the actress, it also served as proof that someone who looks like her can front a successful project without it hinging on her identity. It showcased that the characters she portrays don’t “have to be about being a big girl. It can just be a regular story.”
Riley sees her work in music as an extension of her efforts to push past the rigid stereotypes in entertainment. Take her appearance on The Masked Singer, for instance. Riley said she decided to perform Mayer’s “Gravity” after being told she couldn’t sing it years earlier. “I wanted to do ‘Gravity’ on Glee. [I] was told no, because that’s not a song that Mercedes would do,” she says. “That was a full circle moment for me, doing that on that show and to hear what it is they had to say.”
As Scherzinger praised the “anointed” performance, a masked Riley began to cry, her chest heaving as she stood on stage, her eyes shielded from view. “You have to understand, I have really big names – casting directors, producers, show creators – that constantly tell me ‘I’m such a big fan. Your talent is unmatched.’ Hire me, then,” she says, reflecting on the moment.
Recently, she’s been in the studio working on original music, the follow-up to her independently-released debut EP, 2020’s Riley. The sequel to songs such as the anthemic “Big Girl Energy” and the reflective ballad “A Moment” on Riley, this new project hones in on the singer’s R&B roots with sensual grooves such as the tentatively titled “All Night.” “You said I wasn’t shit, turns out that I’m the shit. Then you called me a bitch, turns out that I’m that bitch. You said no one would want me, well you should call your homies,” she sings on the tentatively titled “Lately,” a cut about reflecting on a past relationship. From the forthcoming project, xoNecole received five potential tracks. Fans likely already know the strengths and contours of Riley’s vocals, but these new songs are her strongest, most confident offerings as an artist.
“I am so much more comfortable as a writer, and I know who I am as an artist now. I’m evolving as a human being, in general, so I’m way more vulnerable in my music. I’m way more willing to talk about whatever is on my mind. I don’t stop myself from saying what it is I want to say,” she says.
Credit: Ally Green
“Every era and alliteration of Amber, the baseline is ‘Big Girl Energy.’ That’s the name of her company,” her manager Brooks says, referencing the imprint through which Riley releases her music after getting out of a label deal several years ago. “It’s just what she stands for. She’s not just talking about size, it’s in all things. Whether it’s putting your big girl pants on and having to face a boardroom full of executives or sell yourself in front of a casting agent. It’s her trying to achieve the things she wants to do in life.”
Riley says she has big dreams beyond releasing this new music, too. She’d love to star in a rom-com with Winston Duke. She hasn't starred in a biopic yet, but she’d revel in the opportunity to portray Rosetta Tharpe on screen. She’s determined that her previous setbacks won’t stop her from dreaming big.
“I think one of my superpowers is resilience because, at the end of the day, I’m going to kick, scream, cry, cuss, be mad and disappointed, but I’m going to get up and risk having to deal with it all again. It’s worth it for the happy moments,” she says.
If Riley seems more comfortable and confident professionally, it’s because of the work she’s been doing in her personal life.
She’d previously spoken to xoNecole about becoming engaged to a man she discovered in a post on the site, but she called things off last year. For Valentine’s Day, she revealed her new boyfriend publicly. “I decided to post him on Valentine’s Day, partially because I was in the dog house. I got in trouble with him,” she says, half-joking before turning serious. “The breakup was never going to stop me from finding love. Or at least trying. I don’t owe anybody a happily ever after. People break up. It happens. When it was good, it was good. When it was bad, it was terrible, hunny. I had to get the fuck up out of there. You find happiness, and you enjoy it and work through it.”
Credit: Ally Green
"I don’t owe anybody a happily ever after. People break up. It happens. When it was good, it was good. When it was bad, it was terrible, hunny. I had to get the fuck up out of there. You find happiness and you enjoy it and work through it.”
With her ex, Riley was pretty outspoken about her relationship, even appearing in content for Netflix with him. This time around is different. She’s not hiding her boyfriend of eight months, but she’s more protective of him, especially because he’s a father and isn’t interested in becoming a public figure.
She’s traveling more, too. It’s a deliberate effort on her part to enjoy her money and reject the trauma she’s developed after experiencing poverty in her childhood. “I live in constant fear of being broke. I don’t think you ever don’t remember that trauma or move past that. Now I travel and I’m like, listen, if it goes, it goes. I’m not saying [to] be reckless, but I deserve to enjoy my hard work.”
After everything she’s been through, she certainly deserves to finally let loose a bit. “I have to have a life to live,” she says. “I’ve got to have a life worth fighting for.”
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How To Navigate Group Travel With Your Friends While Maintaining Your Autonomy
I come to you fresh off of a vacation that I used my tax refund to pay for, delieverdt! I am advocating for you to consider group travel to get the most bang for your buck. Often, traveling with a group is way more budget-friendly to split high-end accommodations rather than to pay for a hotel for one person (when solo traveling). And if you didn't know, rooming in a vacation home as opposed to a hotel room affords you the luxury of more privacy with features like a private pool, a whole kitchen, the ability to have your own room in a house, etc.
Yes, after watching a few reality TV episodes with people being bunched into a beautiful home only to start shaking tables and throwing drinks, it's tempting to let your imagination run wild with all of the negative scenarios that could play out when you travel with friends. I know mines did! However, with a little maturity and self-awareness and making an investment into having more effective communication skills when it comes to the hard stuff, I respectfully suggest that if you are reading this: You don’t really have a problem with group travel, you need to learn how to navigate traveling in a group setting.
Below are some tips I applied to my recent trip to maintain my autonomy while traveling with friends:
Set your personal intentions on why you are attending before agreeing.
The best way to enjoy group travel is to set one's intentions before going. Get your “why” defined because it's super important! Though you may have been invited to celebrate a friend's birthday or another occasion, I think it’s imperative to pair why you're coming to show support for another person with finding ways to take actions that will also benefit you. Unless you are one of the lucky ones getting an all-expense paid trip to celebrate with your friend, you are under no obligation to stick around your travel group every waking moment.
So let's explore your other intentions for saying yes to the trip. Is it to try some local cuisine, an excursion that you haven't participated in, or get into photography? Set that intention and stick to it because you deserve to feel fulfilled by the trip you're going on after spending your hard-earned money and PTO.
Courtesy of Zaniah B
Manage your trip mates' expectations by setting boundaries before the trip.
Effective communication is a major key; this is your chance to give the trip organizer a fair warning of what you are and are not interested in doing before they feel blindsided on the trip. For example, if you know you don't feel like ziplining this time around, let the group know ahead of time to manage the expectations of everyone being together on the trip, and this also creates an opportunity for some alone time.
And while you set your boundaries, make sure you are also planning time together with the group too! Meal time is a great way to regroup throughout the day to check in and allow yourself to say “yes” to an unexpected invitation to do something spontaneous with your girls! Give yourself just as much time to be with your group as you spend away from them. Balance is another major key!
Courtesy of Zaniah B
Be prepared to give grace.
No matter how great the personalities are, there are some moments when everyone won't mesh too well with each other. It's not personal, and it doesn't have to ruin a person’s trip. We are all imperfect human beings, and traveling can bring an additional level of stress you wouldn't have encountered in a more casual setting like brunch. This makes it easier for miscommunications and misunderstandings to happen. Practice as much empathy as possible, listen more than you speak, and work on responding and not reacting.
There are so many factors at play, like alcohol consumption and being forced out of one's comfort zone in many ways that can amplify situations that you would otherwise be able to smooth over. Most importantly, give yourself grace too! I personally use group travel to improve my ability to connect and co-exist with people whom I may have never considered having much in common. It helps me brush the chip that I have on my shoulder of being “ different” by exposing how random women have more in common than not.
Group travel recharges me through the mutual compliments, shared experiences, and bonding that occurs with women on these trips. The seriousness of adulting can be isolating, and planning an independent getaway can be a daunting task; a girls' trip may just be just what you need.
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