The Founder Of Hyper Skin Saw A Gap In The Skincare Industry, So She Filled It

Guided by the principle of "we deserve," Desiree decided that it was time to create a product that not only spoke her most difficult customer to please, herself but also connect with Black and brown customers to finally have their needs spoken to directly. She expressed, "I want to see myself, I want to see a product that speaks to my specific concerns, I shouldn't have to search for that and make it work in a space where there are so many options."

Hyper Skin offers something different. It fills a gap within the skincare space for women who have gone long overlooked, allowing their skin needs to be brought to light in an intimate way. "The community that we're building is an enthusiastic one. They feel like space is being created for them and so that energy is pliable, it's exciting, the industry is paying attention to that." In doing so, Hyper Skin is bringing realness back to real skin.

And yes, you can, in fact, believe the Hype.

xoNecole: How did you know it was time to launch Hyper Skin? What space did you hope to fill with the brand? 

Desiree Verdejo: Being in my store [Vivrant Beauty] and being with so many different women of different skin tones highlighted how we have certain skincare concerns as brown-skin folks and there's such a disconnect between what we're experiencing and what brands are on the market. Talking to my customers and hearing what was bothering them and driving them to our store, made me realize that what the skincare industry was creating — we're saying dark spots, they're saying, "Here's some anti-aging stuff," — there's just a disconnect between our skincare needs."

I had a light bulb moment where I decided that we need skincare created that speaks to the clinical needs of brown-skin people. At the time when I started down the path of creating Hyper, I was still in my boutique [Vivrant Beauty] but I had just had a baby and my own skin was going crazy because I was dealing with all this hormonal acne and this dramatic hyperpigmentation from that. It was a personal moment that emphasized that this was something that was missing and my customers just affirmed that. So I went down the path of creating formulas and ultimately got really excited about the void that would be filled by Hyper, and just decided that I would pivot from my beauty boutique to Hyper Skin because I knew that story needed to be told clearly.

"I was dealing with all this hormonal acne and this dramatic hyperpigmentation from that. It was a personal moment that emphasized that this was something that was missing and my customers just affirmed that. So I went down the path of creating formulas and ultimately got really excited about the void that would be filled by Hyper, and just decided that I would pivot from my beauty boutique to Hyper Skin because I knew that story needed to be told clearly."

Before you took the plunge into entrepreneurship, it took you two years to actually leave your career as a lawyer. What was that "in-between" season like for you? 

Yeah! I feel like on the internet and social media people are like, "Yeah, just do it [start the business], but the truth is it's not easy to leave a comfortable career. In New York as a lawyer, there's a great salary, there are great benefits — definitely a comfortable scenario, so it did take me a while to save and be mentally ready to make that transition. At the time, I was doing little things like meeting people, networking in the beauty space that I was trying to enter, exploring brands, and looking into real estate in New York.

And the same is true for when I made the transition to launching Hyper. There's always this middle space and even if you're in another career, there's always stuff that you could be doing personally and financially in terms of the business to move the needle closer to turning making that business into a reality.

Having struggled with skin acne and hyperpigmentation since you were a teenager which is such a pain point for melanated women, how has your relationship with your skin evolved over the years in acceptance? Where do you think you are when it comes to your skin and just embodying your imperfections?

One of the things that I've accepted is that skin is cyclical. It may be at a clearer point, then mid-month you might have a breakout, so for me, it's all about education and accepting the realness of skin. For so long, we've just seen airbrushed skin and models who have won the genetic lottery and the truth of the matter is hyperpigmentation and dark marks are not flaws, these are all normal features of the skin. I think I have come to accept that with my own personal skin and that's something that I've tried to breathe into the brand.

You’ve mentioned that Hyper, as a brand, is personal. Not feeling seen by brands or finding products that served your particular needs seemed to serve as a compass for you. How has creating a product that spoke to your needs first been a benefit as a business owner? 

What I'm noticing is that in this [beauty] space, there are — and will continue to be — brands that try to speak to Black customers, brown customers, etc. But for me as someone who's always dealt with acne and hyperpigmentation, it's been important to not just show brown faces but to show and celebrate real skin and to show real results. As someone who has been on the other side of the aisle, I know that feeling. [We] have our messaging be really clear so you don't have to be a skin expert to understand how our products work and what our expectations are.

So many skincare lines are created by dermatologists, estheticians, models, and celebrities with perfect skin, but ours being created by someone who is my most difficult customer to please, myself, I think that's influenced all areas and that's what our customers are drawn to. It's something they haven't seen in the market for their own skin. So many brands will create a dark mark corrector but not show dark marks in their ads, or create a hyperpigmentation product that's the number one concern for Black people, and not show brown skin. I think it resonates with our customers that this is created for them for that reason.

As I look over your career, it’s very clear that you are a gap-filler. You’re able to see what’s missing in the market and you fill it. What are your guiding principles in trusting your gut to fill and create new spaces? 

I think my guiding principle is: "we deserve." As a Black woman that's a lover of beauty, for so many years, in so many categories, we've been told, "you can make this work." But the "you can make this work" isn't sufficient at this stage. Because I was in the beauty space, I also realized that skincare is a crowded market, but because it is crowded, people expect to be spoken to directly. I want to see myself, I want to see a product that speaks to my specific concerns, I shouldn't have to search for that and make it work in a space where there are so many options. My principle is we deserve and we deserve to be spoken to directly and be catered to and for our issues to be solved. When that wasn't the case, I felt motivated to create those solutions and options.

"I want to see myself, I want to see a product that speaks to my specific concerns, I shouldn't have to search for that and make it work in a space where there are so many options. My principle is we deserve. We deserve to be spoken to directly and be catered to and for our issues to be solved. When that wasn't the case, I felt motivated to create those solutions and options."

What are your current go-to skincare products? How does your skincare routine look these days? 

It's a hard one because we are in development and I am using a few things that we are developing. Outside of that, I do use SPF. It's a go-to! I am a Supergoop Unseen Sunscreen stan like so many other people. I am loving exploring so many of the Black-owned cosmetics brands that are on the market, Range Beauty, I love! I just ordered by Ami Cole which is like a no-makeup, makeup brand. That's what I'm loving right now, those are the highlights of my routine. Shout out to those Black brands!

"The community that we're building is an enthusiastic one, they're like, we love your serum, what's next? And it's because they feel like space is being created for them. That energy is pliable, it's exciting, and the industry is paying attention to that."

You've experienced a number of career pivots on your path. What advice would you impart to a young woman who's looking to take the leap into entrepreneurship or needs guidance about their next career chapter?

There's nothing that has helped me more in pivoting careers, problem-solving as a founder, or scaling my business than being surrounded by dynamic people from a broad range of backgrounds. I'm a community-minded person, I give a lot and people have poured so much information and support into me. I would advise young women at any point in their careers to surround themselves with people in their areas of interest. Social media platforms like Instagram, Clubhouse, and LinkedIn and in-person and digital events really allow you to get in front of and to keep up with people so use that access to your advantage.

Grab your very own Hyper Clear Vitamin C Serum here! And to keep with all things Hyper Skin, click here!