6 Tips To Successfully Manage A Remote Team
Even though some companies have had remote work and telecommuting arrangements in place for years, the COVID-19 crisis has made these arrangements much more common AND much more permanent. Besides the obvious health and safety benefits due to the social distancing aspect, these arrangements can reduce company operating costs, open new applicant pools to attract better talent, and improve employee retention. But if you're a manager who now has had to unexpectedly take on supervising a remote team, you may be wondering how to do so effectively and not go crazy in trying to keep up with everyone.
I've got some tips to help you navigate this new normal:
1.Establish a schedule to check-in with your team.
It's easy to grow detached from your team when you can't see them in the office. So, whether it's daily, weekly or some other frequency, define a set time to speak with your team members. Take time to talk to them individually, as well as in a group format. Don't make it just about the tasks you've assigned or the deliverables they're working on. Show an interest in them personally so they know that they aren't just a number to you. Working from home can get lonely and create feelings of isolation, so creating those touchpoints will allow your team to feel more connected to one another and to their management.
2.…BUT don’t force video.
I know that video calls are all the rage, particularly for younger millennials and Gen Z-ers, and of course there is the conventional wisdom that the team needs to see each other to feel connected. But if there is anything I've learned from managing my own team remotely through this COVID-19 crisis, it's that not everyone likes video calls. For some of your team members, just picking up the phone and talking is more than enough. In fact, video calls can just feel intrusive or burdensome at times. So be sensitive to the preferred communication styles on your team. It helps to build a stronger relationship with your direct reports if they know that you're considering their needs and feelings, rather than just forcing your methods on them.
3.Leverage technology.
Speaking of phones and video, in order to keep your team both connected and organized, incorporate technology options into the daily workflows. Outside of traditional calls and texts, you can use platforms like Zoom, Microsoft Teams, or Skype for Business to host meetings, organize work tasks, and collaborate in real time. You can also use messaging apps like Slack, where you can communicate instantly, but keep conversations organized and productivity-focused.
4.Set clear objectives and priorities.
With everyone working independently in all that's going on, your team is probably feeling distracted. This is the time for you to outline your expectations and determine what truly needs to be accomplished. Define the scope of the expected team activities and set clear deadlines. But don't just bark orders. Be sure to provide your team with the context as to why the tasks and deliverables are important, as well as how and when you plan to measure success against each of the stated objectives. Armed with this information, the team can remain on task and focused, and you don't have to wonder if they're just sitting at home watching Netflix instead of working.
5.Be flexible.
Does it really matter if everyone on your team is signed on at the same time in the morning? Does everyone need to stay online until 5pm? This is a challenging time for your team, and therefore sticking to "business as usual" and traditional schedules may prove difficult. People may need a little flexibility to manage both home and work since they now overlap more than ever before. For individuals who have children and cannot take them to daycare, they may be unable to work their full day during business hours. Even for those who don't have children, they may have other considerations that may require an alternate schedule. So instead of force-fitting standard work hours and requirements, trust your team and give them the freedom they need to be their most productive and deliver results.
6.Solicit feedback.
For many organizations, this work from home process has been fluid, to say the least. So ask your team for candid feedback on the working arrangement. Get a feel for what is going well, and what could work better. Assess whether they have the resources they need, or if they need more support. Understand if the tools that are being utilized are effective, or if the team has other suggestions. There is no perfect process or format, and therefore tweaks and adjustments will be required as you get more runtime.
You can successfully lead your team while working remotely. But in order to do so, it takes clear strategy and planning, two-way communication, and flexibility. If you trust your team, they will trust and respect you, which in turn leads to higher motivation and productivity, no matter where they are working from!
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Featured image by Shutterstock
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ItGirl 100 Honors Black Women Who Create Culture & Put On For Their Cities
As they say, create the change you want to see in this world, besties. That’s why xoNecole linked up with Hyundai for the inaugural ItGirl 100 List, a celebration of 100 Genzennial women who aren’t afraid to pull up their own seats to the table. Across regions and industries, these women embody the essence of discovering self-value through purpose, honey! They're fierce, they’re ultra-creative, and we know they make their cities proud.
VIEW THE FULL ITGIRL 100 LIST HERE.
Don’t forget to also check out the ItGirl Directory, featuring 50 Black-woman-owned marketing and branding agencies, photographers and videographers, publicists, and more.
THE ITGIRL MEMO
I. An ItGirl puts on for her city and masters her self-worth through purpose.
II. An ItGirl celebrates all the things that make her unique.
III. An ItGirl empowers others to become the best versions of themselves.
IV. An ItGirl leads by example, inspiring others through her actions and integrity.
V. An ItGirl paves the way for authenticity and diversity in all aspects of life.
VI. An ItGirl uses the power of her voice to advocate for positive change in the world.
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ItGirl In Motion: Paige Shari Addison Shows Us Why She's The Hostess With The Mostess
Paige Shari Addison is the epitome of an ItGirl, which is why she is one of 100 ladies on xoNecole's inaugural ItGirl 100 list in partnership with Hyundai. Hailing from Atlanta, Georgia, Paige started her journey as a host in high school by hosting parties. Since then, she has made a career in hosting, from parties to big-name events, and she launched Strictly RNB, a platform for new artists and R&B lovers. Paige reflects on her creative path in the limited video series "ItGirl in Motion."
“My first curated event at Criminal Records was incredible. It was all for up-and-coming artists,” she says. “I needed a platform for us as a collective to be able to give ourselves the platform instead of asking for it, instead of looking for it. I was like, I want to make sure I let people get this experience that I would give as a performer but enjoy the experience with them. It was a dream come true.”
The Atlanta native also has her own line of acai bowls called Soulfull Bowls. She started it during the pandemic after events and parties shut down. But it was her love for eating acai bowls and the reactions others had to them that made her want to make it her next business move. Being open to creating new ventures in the midst of uncertainty is a bold move and one of the reasons why Paige has the “it” factor.
“Being an ItGirl means you’re just authentic. There’s an air to us. We have confidence that exudes from the way we speak, the way we put our lip gloss on, the way we walk, the way we talk. I show up as myself everytime I walk into a room. I’m hospitable, I make sure everybody’s good,” she says.
Get to know more about the hostess with the mostess in the video above.
See our ItGirl 100 list in full here. Click through the gallery below for some BTS moments of Paige and our partnership with Hyundai.
Director: Mikkoh @mikkoh
Production company: @polly___studio
Producer/AD: Samuel Cho @choboi90
Producer/Tech: Paul Nguyen @paul__winn
DP: Cristian Bernal @cristianbernal
Editor: @30inthemorning
2nd Cam: Paul Nguyen
1st AC: AJ Paug @ajpaug Gaffer: Dennis Albert @dennisalbert_
Audio Mixer: Victor Chavez @vic_the__
PA: Rick Carreno @ispeakrick
PA: Tiffany Do @tivani.doee
BTS Photo: Prime @theartofprime
Car Detail: @sud_studs @slugglobal
Creative Director @hellobosco
Team Lead @kevgumbo3000
Project Manager @zakk_jullot
Creative Producer @iamkingsheyla
Designers @miacolemxn @noelspiva
@xoNecole
Director, Integrated Marketing @_vang
Campaign Manager @kingchachiii
Talent Lead @kaylawalker
Feature image by Prime/ @theartof prime